Return Policy
Return Policy
If you have questions about shipping or products, please email us at service@kittyfuny.com with your order number, a clear explanation and photos if they help show the issue. Our team will review your request and respond as soon as possible.
Return Eligibility
To be eligible for a return, items should be unused, in the same condition that you received them and, when possible, in the original packaging. Please contact us before sending any item back so we can provide the correct instructions.
Damaged, Defective or Incorrect Items
If your item arrives damaged, defective or incorrect, please contact us promptly with photos of the product and packaging. We will review the issue and help arrange a replacement, refund or another suitable solution.
Non-Returnable Items
Certain items may not be eligible for return for hygiene, safety or customized-product reasons. Final eligibility will be confirmed by our support team after reviewing your request.
Refunds
Once your return or refund request is approved, we will process the refund to your original payment method where possible. Processing times may vary depending on your payment provider.
Return Shipping
Return shipping instructions will be provided after your request is approved. Please do not send items back without contacting us first, as unauthorized returns may not be accepted.
Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible. Once an order has been processed or shipped, changes or cancellations may no longer be possible.
Contact
For return questions, please contact us at service@kittyfuny.com.